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"Remember Me" is even more forgetful than I am.
Problem reported by Patrick Jeski - 5/3/2023 at 9:01 AM
Submitted
Since I upgraded to the "new" SmarterMail, I have been getting logged out at least daily if not more often. With the prior version, I never got involuntarily logged out at all. This is across multiple browsers, multiple computers and two SmarterMail servers.

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JerseyConnect Team Replied
5/4/2023 at 6:05 AM
We have customers that periodically experience this. Make sure your server's and PC's time are both in sync, https://portal.smartertools.com/kb/a3539/random-or-semi-regular-webmail-logouts.aspx?KBSearchID=901348.
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Patrick Jeski Replied
5/4/2023 at 7:00 AM
Thanks, but they are in sync. As I said, this is across multiple browsers, multiple computers and two SmarterMail servers. It has never been an issue in the past, it's new with the new version.
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