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meta tag Noindex, nofollow
Question asked by Nick Brodt - 2/1/2023 at 12:56 PM
Unanswered
Is there an option in SmarterTrack to set the meta robots tag to noindex, nofollow?

Thank you,
Nick

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Kyle Kerst Replied
Employee Post
Hello Nick! I asked our development team to look into this as our robots.txt is generated dynamically, and they explained that we do implement noindex, nofollow on some portal pages such as Tickets, Settings, Reports, etc. I think the reason we're not implementing that elsewhere is that some organizations want their KB articles being returnable via search. That said, I'd be happy to get a feature request escalated to implement some controls for administrators so this can be adjusted.
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Artur Rzasa Replied
Hey Kyle,
Similar request so piggy backing...

For our company, we don't actually use or want anyone using the "customer" frontend, i.e. domain.com/Main/ any hints how to redirect that to another site of ours, or maybe a feature request?
We only need our agents to reach (via direct link) domain.com/management/

thanks
--
Art
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Kyle Kerst Replied
Employee Post
Hey there Artur! We can definitely submit a feature request on this for you. In the meantime, an IIS Redirect (IIS Rewrite Module or similar) is probably your best bet. If you use something like Cloudflare for DNS and whatnot you can also do pattern-based redirections on their end too!
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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