System Monitoring
Question asked by Michael Luer - 10/14/2022 at 1:30 PM
Unanswered
Is there a way to monitor or report to windows logs any errors or notifications.  I would not only like to monitor stats around email processing but also send brute force and other events to a SIEM?  How can I do this?
Michael Luer Replied
Still looking for a way to grab this data :)
Tony Scholz Replied
Employee Post
Hello Michael, At this time we do not have a method for writing to the windows events, just the logs we have. If the service has a system related error, this will show up in the Event Viewer. 
  • service crashes
  • EAS connection issues
  • ASP.NET related errors
  • etc..
Thank you
Tony Scholz
Lead Network/System Administrator
SmarterTools Inc.
Kyle Kerst Replied
Employee Post
Hey Michael, as Tony said there isn't a way to do this right from within SmarterMail. However, you can probably use something like PRTG Network Monitor to implement a couple of sensors to do this for you. PRTG includes custom sensor types you could use to implement WMI or SNMP based checks of whatever environmental variables you're looking to monitor. You can also monitor a whole host of basic systems this way as well such as confirming SMTP and web based access is online and available. 
Kyle Kerst
Lead Internal Network/System Administrator
SmarterTools Inc.
Sagar Replied
Hi Tony/Kyle,
Is it possible now to integrate with SIEM Solution?
Kyle Kerst Replied
Employee Post
Hello @Sagar ! We did implement some open telemetry support some time ago, but my testing with it has been pretty limited and not recent. I'd be happy to spin up some testing on this in the near future though and at that point I can have our documentation team put together some guides on that for the community. We're a little tied up with a release at the moment but I should be able to start taking a look at this next week with any luck.
Kyle Kerst
Lead Internal Network/System Administrator
SmarterTools Inc.
Sagar Replied
Sure Kyle. Expecting soon after the release to work on this. I tried using custom parsing to ingest log onto SIEM but the log pattern makes lots of noises and difficult to grouping the single event as the log written is in single line of all events

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