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How to forward all mail to the external domain that pulled in via POP retrieval? (Smartermail)
Question asked by HLYII - 9/21/2022 at 5:07 PM
Answered
Hi,
I just wonder did anyone here success forward mail to the external domain that pulled in via POP retrieval? I would like to forward all mail that pulled in via POP retrieval to my Gmail account but it does not work.


Regards,
HL

6 Replies

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Sébastien Riccio Replied
Hi,

I'm not sure about it but It's highly probable that the mail forwarding mecanism is only for incoming mails that goes through the delivery process loop, but not for mails imported from external mailboxes.

Not sure ther is a way to trigger an action, like for example forward the mail, for imported mails. I'm not even sure configurable filters are executed for imported mails.

I guess someone from ST has to confirm this.

Kind regards
Sébastien Riccio
System & Network Admin

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Tony Scholz Replied
Employee Post Marked As Answer
Hello, 

Currently this is not possible, When emails are puled in to SmarterMail via IMAP, POP, or any other "Mailbox Migration" process the messages do not get processed the same way and would not get forwarded ( or trip content filters or spam checks, unless you select this option specifically ). 

Hope this helps. 
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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HLYII Replied
Hi Tony Scholz,

Thanks for your reply. Would the Smartermail team consider implementing these features in the future?

Regards,
HL
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+1
Gabriele Maoret - SERSIS - Head of SysAdmins
Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)
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Tony Scholz Replied
Employee Post
Hello, I Have gone ahead and submitted a feature request for this functionality. Thank you
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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HLYII Replied
Hi Tony Scholz,

Thank you so much for your assistance. Will I get notified once the function has been implemented?

Regards,
HL

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