KB Article side bar

Question asked by Test Test - 8/25/2022 at 6:07 AM

Answered

Is there a way to remove the side bar in the KB articles? This is the bar on the right on the KB article that has the Facebook links and the "was this article helpful" section. As some of our articles are wide and that side bar covers the article itself making it impossible to read.

4 Replies

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Kyle Kerst Replied

8/25/2022 at 7:21 AM

Employee Post

Hey Joshua, you can probably do this via a CSS override. Keep in mind though you'll need to re-implement your CSS changes with each upgrade to SmarterTrack and so you'll want to keep track of these internally.

Kyle Kerst Lead Internal Network/System Administrator SmarterTools Inc. smartertools.com

Tony Scholz Replied

8/25/2022 at 7:40 AM

Employee Post Marked As Answer

Hello Joshua,

Yes this can be hidden using the Brands custom CSS option in the web interface

We do have some help docs on this as well

https://portal.smartertools.com/kb/a2511/add-custom-css-for-brand.aspx

https://portal.smartertools.com/kb/a3313/configure-the-portal.aspx

Thank you

Tony

Tony Scholz Lead Network/System Administrator SmarterTools Inc. www.smartertools.com

Test Test Replied

8/25/2022 at 7:56 AM

Thank you for the reply. We unchecked everything and it still displays the mark for review, edit this article etc. Which is fine, but can we just nest that to the right side of the screen in lieu of having it float?

Tony Scholz Replied

8/25/2022 at 7:59 AM

Employee Post

Hello Joshua, you can try adding something like

.side-links {display: none;}

To the custom CSS.

Tony Scholz Lead Network/System Administrator SmarterTools Inc. www.smartertools.com

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