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Export User's tickets including the ticket number
Question asked by Shannon Yates - 8/23/2022 at 8:03 AM
Unanswered
I have been asked if there was a way to export a user's ticket list so that it may be shared with others for follow up. I see I can create reports, but it does not look like the ticket number is included within the report.

Is the above possible?
Thank you,
Shannon Yates
 Help Desk
  Confidence, Trust, Leadership. Traditions since 1923
 
12487 Plaza Drive  |  Cleveland, Ohio  44130-1084

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Shannon Yates Replied
Can someone provide feedback on this question?
Thank you,
Shannon Yates
 Help Desk
  Confidence, Trust, Leadership. Traditions since 1923
 
12487 Plaza Drive  |  Cleveland, Ohio  44130-1084
0
Tony Scholz Replied
Employee Post
Hello Shannon, 

We do not have anything in the reports that will do what you are looking for. The API would defiantly allow you to do this. 


Thank you
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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