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Video confercing
Question asked by David Young - 5/19/2022 at 5:16 AM
Unanswered
So I have tried to follow some of the tutorials on starting one. I'm not seeing any camera icon. As an Admin do I need to turn something on in the domain to enable this? If so is there a help page on this? Using 8125.

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Kyle Kerst Replied
Employee Post
Hi David, sorry to hear you're having trouble with this. Most modern browsers will block camera/microphone access if there isn't an HTTPS connection in use - so I wanted to ask if you have that in place and are accessing the video conference from that connection rather than HTTP?
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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David Young Replied
OK so I need my mail to be accessed by https://mail.somethinig.com not http://mail.somethinig.com 
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Kyle Kerst Replied
Employee Post
Correct, that should meet the security requirements of the browser and allow you to grant microphone/camera permissions to the website. 
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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