Moving a domain from newer builds to 16.x version
Question asked by Nikola Kuzmanovic - 5/12/2022 at 2:49 AM
Is there a way to move a domain from newer builds to 16.x version? I suppose this would require conversion of json to xml files. Is this possible?

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Tony Scholz Replied
Employee Post
Hello Nikola, 

We do not have anything in place to support this. You best bet will be to do an IMAP migration of the users from one version to the others. 

Thank you
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
Paul Blank Replied
I am editing this post. I NO LONGER recommend EDBMails. It does NOT perform as well as it did when I originally began using it, and I'm not sure why.

Do yourself a favor and use something else, such as TranSend migrator. 

Again, I left the following in place, but my recommendation for EDBMails has changed to NOT RECOMMENDED.

edbmails.com has a well supported Windows program for IMAP (and other kinds of) email migration. Bit of a learning curve BUT they have 24x7 LIVE web chat support with screenshare if needed. Program is updated often, and very reasonable per user. I have recently used the program extensively for IMAP to Microsoft 365 migrations, and some IMAP to IMAP as needed. Works very well. Full and (repeated if necessary) incremental migrations are supported, no additional charges when re-migrating the same user account.

I looked at BitTItan, Transend, and others, and this one was the best supported, with friendly pricing as well.

I have no financial interest in edbmails. And as usual, YMMV.

Linda Pagillo Replied
I'm not sure if you guys know this, but IMAPSync offers a free, online version of their program which is super easy to use. It only supports transfer of mailboxes up to 3GB, so if your mailboxes are smaller this is a nice choice in my opinion. I have used it several times for smaller projects with no issues. Also, I have used Bittitan's MigrationWiz for larger projects and it works very well too.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
Zach Sylvester Replied
Employee Post Marked As Answer
Hello Everyone, 

I just wanted to chime in on this question. You should be able to do this without any tools to be honest. SmarterMail 15 and 16 both have a migration tool that uses imap. 
Heres an example of the tool from Smartermail 15 below. 
You should be able to just enter the imap details for your current server into here and migrate your mail over to the older version. 

Please let me know if this helps. 

Kind Regards, 
Zach Sylvester
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278

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