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Build 8083 Feedback
Question asked by Sabatino - 2/18/2022 at 3:19 AM
Answered
As the title suggests I'm just starting a thread to collect feedback on the latest release.  
Sabatino Traini
      Chief Information Officer
Genial s.r.l. 
Martinsicuro - Italy

16 Replies

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Michael Replied
We plan to upgrade this weekend.
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Updated, no issues so far...
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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Thomas Lange Replied
We updated during last night... :-(

EWS-protocol at least in conjunction with eMClient v8.2.1659 could be kind of "broken" - we can receive and send emails and they are being synced but:
sender name is showing at beginning with "nobody@invalid.invalid" and then on behalf of "original from/sender". This started right after updating our SmarterMail intallation to Build 8083 (updated from Build 8055)

Webmail is ok, EAS is ok - currently only at eMClient/using EWS-protocol this strange/garbage in front of the sender-information. :-( Due to the fact that we have upto 100 eMClient with EWS-protocol users this is kind of "fatal" for us. :-(

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Tim Uzzanti Replied
Employee Post
Its an emClient / No sender issue.  We have a custom build for this. Open a ticket with support.
Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Proto Replied
Tim:
Is it necessary for any servers with connected EMclient users to update to the custom build?
Thanks.
SmarterMail(tm) MAPI over HTTP - Let's flesh it out for Outlook with a full set of Exchange like features!
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Tim Uzzanti Replied
Employee Post
Its a display issue only.  If you want to change the behavior, you can request a custom build.
Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Thomas Lange Replied
@Tim: good that you were able to figure it out and that a fix/custom build will be available.

We had issues with Spam / our main IP having entries in spamlists, so such "disply-issues" are now very irritating our employees... they think that such messages could be another kind of Spam or Fake - so it is necessary to have this fixed/being disklayed correctly. This issue started with Build 8083, so probably you fixed somd EWS-protocol issue - and this s not correctly implemented at eMClient and your dev-team now created a workaorund for affected eMClient versions?

What do I have to report to eMClient-team, what they need to fix in their mailclient? Or did you already contacted eMClient directly in case so that they know what they need to fix?
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Tim Uzzanti Replied
Employee Post
Thomas, contact support and install the build if it is a concern.  
Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Thomas Lange Replied
@Tim: I already have a ticket open ( 147-29A65E06-0B07 ) - Probably I was one of the first who reported this issue (even before I posted it @community to see if already anybody else is seeing our strange behavior with eMClient/EWS.

Right now I am waiting until Tony has the downlaod-link to pass it to me - at first he was not able to reproduce my reported issues. Perhaps he used a different eMClient version/buld.
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Tim Uzzanti Replied
Employee Post Marked As Answer
Its just a combination of variables and he doesn't need to reproduce since we already had it resolved in our upcoming BETA.  If someone wanted it prior, we're making it available iwth a custom build.

We also have a million emClient versions in-house and often are using their BETA's. Both our companies work pretty closely together, it is a nice relationship.   They are one of the more responsive vendors we work with.
Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com
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echoDreamz Replied
We love emClient... Anytime a user or Company wants away from Outlook, we point them to emClient, those that have gone with them are very very happy.
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Thomas Lange Replied
The custom build 8087 fixed the issues with nobody@invalid.invalid (on behalf off) for our systems (running eMClient v8.2.1659). Thank you very much.

and yes, I like eMClient / I suggest using the EWS-protocol for best results/feautres (mail, calendar, contacts, ...).
And I really hope that some missing/not yet supported "Exchange-features/'functions" will be coming with one of the next SmarterMail beta builds.
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Andrew Barker Replied
Employee Post
Thomas,

As Tim noted, we have been working closely with eM Client to make sure our systems work well together over EWS. The current versions of SmarterMail and eM Client provide a very comprehensive Exchange-like experience, and our coming beta and eM Client's current beta are going to be improving that.

What kind of Exchange-like capabilities do you feel are currently missing? I hope that most of them are already included in our coming beta, but if there's something we're missing, we'd like a chance to review it.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Sabatino Replied
I didn't understand one thing though.
With emclient and smarteremail, it is better to use ews and / or imap

Is there any difference in performance between the two?
Sabatino Traini Chief Information Officer Genial s.r.l. Martinsicuro - Italy
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@ Sabatino:

EM Client and others desktop clients software that support it are ALWAYS better if used with EWS/MAPI.

On smartphone/tablets it's probably better to use EAS (some mobile client software can use EWS, but I'm not sure if they are better on it or on EAS)

IMAP is a limited protocol by it's design...
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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David Sovereen Replied
Can someone email the link to build 8087 (or later) to dave at tm dot net?  We only do upgrades on weekends and I don't want to upgrade to 8083 knowing it has this problem.  Thanks in advance.

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