2
Troubleshooting SpamAssassin Kickbacks
Problem reported by Ron Raley - 12/19/2021 at 12:05 PM
Submitted
Does anyone know of an easy way to turn on logging for SpamAssassin.  We have a user that is getting high scores and are unable to determine exactly what SpamAssassin is checking.

Thank you!
Ron

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Ron Raley Replied
This is for Internal SpamAssassin.  Any way to know what it's doing?  Thanks.
1
Kyle Kerst Replied
Employee Post
@Ron: Your first step on troubleshooting spam weights is setting the Spam Checks log option to Detailed under Manage>Troubleshooting>Options. If this does not turn up enough data we do have a debug log ID available that you can implement under Manage>Troubleshooting>Options>Debug Log IDs but I recommend enabling/disabling this once you finish testing as these logs can be pretty verbose. Since the debug log can be verbose I'll direct message this to you to be safe.
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Tony Scholz Replied
Employee Post
Hello Ron, 

You will also want to make sure that you are adding all teh details to the header of the email. 


Thank you and happy holidays! 
Tony
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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