2
Declude stops
Problem reported by Omar Escalante - 12/16/2021 at 6:11 AM
Resolved
After first warning about problems between DECLUDE & Smartermail 17 
We suffered 2 or 3 times the same problem. I am sure I forced the file to READ-ONLY as this is explained in the document each time. But, sume times, the file is gone = the mailserver with delivery problems.
What can you suggest? Avoide Declude? Other good replacement? Some additional setting?

Thank you

2 Replies

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1
Kyle Kerst Replied
Employee Post
I believe another community member suggested explicitly setting the delete/modify permission to deny on this file, which should prevent this in the future. We have a fix in place for this in our upcoming public release.
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Andrea Rogers Replied
Employee Post
Hi Omar, 
I'm happy to report that these concerns have been address in Build 8025! Please upgrade your server at your earliest chance. 

SmarterMail Downloads: 

Added: Implemented files to simulate older versions of SmarterMail for Declude customers.
Changed: If the Declude integration gets disconnected, the Declude spam check can now be edited and disabled.

Have healthy and happy holidays! 

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

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