Error after connecting mail account in outlook via mapi
Problem reported by Chris Mayer - 9/10/2021 at 2:23 AM
i went after that manual to setup an email account via mapi in outlook to test the calendar functionality.

(would be good to include the needed DNS entries for mapi at the manual)

after setup and closing outlook and try to open it again i get following error:
it's an outlook 365

best regards chris

Chris Mayer

Simple Hosting GmbH

3 Replies

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Stefano Replied
Have you checked "use cache mode" in your account settings?

Chris Mayer Replied
Hello Stefano

Many thanks for your help. i had to check the "use cache mode" and restart Outlook till it got working. so far till now it works and we will test further.

best regards chris
Chris Mayer

Simple Hosting GmbH
Kyle Kerst Replied
Employee Post
Good call Stefano! The Use Cached Exchange Mode functionality needs to be enabled with our current implementation of MAPI. 
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278

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