I did a quick test on this under Chrome 92.0.4515.159 on MacOS and found my notifications display a preview of the incoming message. I did find though that MacOS has settings dictating when a preview is shown, and it is dependent upon the device being unlocked. Might you have security settings in place preventing the preview? Alternatively are you aware of any domain policies that might disable previews?

Hi,

I'm using Google Chrome Version 92.0.4515.159 on Windows 10 and I still see details in my notifications.

These are the Windows settings I have for Google Chrome notifications (perhaps there's something there that changed):

Interesting.. I've checked my notification settings for Chrome in Windows 10 and they match the ones Emily shows. Using Windows 10 Pro (19042.1165) and Chrome 92.0.4515.159.

Checking Chrome settings for our webmail domain I can see this:

We are on a domain and there are some Chrome group policies applied (which is why our webmail domain has notifications force-allowed) but nothing I can see that would somehow "chop down" what the notifications display. They do appear, make sounds and behave as expected other than not showing any content.

I'll try resetting Chrome and see if I can figure out what setting is the culprit here. At least I know it's not some sort of recent update that changed the behavior and notifications should continue to show the extra details.

I am really happy to hear you were able to get this figured out, and thanks for this excellent follow-up! This will make a great bit of information for us to tuck away for the future, and I'm sure someone will find it useful in the future. Have a good one!