SmarterMail Build 7845: No delete function on mobile webmail UI for opened mail item

Problem reported by Stefan Mössner - 6/26/2021 at 9:42 PM

Resolved

Hi all,

since updating to SmarterMail, build 7845 there's no possibility to delete mails from mobile webmail UI anymore when the mail item is opened. You can delete the item only from the list view of the mail folder. I can see this on Microsoft Edge on mobile phone with Android 10.

Kind Regards.

4 Replies

Reply to Thread

Employee Replied

6/27/2021 at 7:55 AM

Employee Post

Stefan, I am able to replicate this behavior. I have added it to our bugs list. We'll update this thread when it's resolved.

Kyle Kerst Replied

6/28/2021 at 5:01 PM

Employee Post

In the meantime, you should be able to highlight the message in the message list then delete it from there successfully. You may also have better results using the Request Desktop Site option in your browser. We'll follow up here when we get word on the development task.

Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com