Many Thanks for your email, I have checked the logs file the site was pointing to:
Upon checking I can confirm all IP on each line are the same. IP is the same IP that I use to login using my RDP host. This is also a Private IP. We are doing a VPN to access to this RDP machine.
Furthermore, I did a self-diagnostic and everything looks alright. I even ran site tuning and SEO.
Does it take some time for the demographics to appear after migrating to new server? as it has been 2 weeks now?
On my AppConfig.xml I can see the below IP is as below, is this fine?
<RemoteServer ServerID="1" ServerName="xxxxxxxxxxx" IP="127.0.0.1" ServiceKey="xxxxxxxxxxxxxx" />
xxxxxxx - removed from above.. I have clicked on ResetSecureLink.bat couple of time but I doubt its related to this.
Hence not only demographics world countries is showing "N/A" but I can also see "Phrases by source" not appearing as well, but maybe both are related.
Happy to hear back from you.