Smartermail List of Email Account not listed
Question asked by Sabto Prabowo - 10/16/2020 at 2:21 AM
Unanswered
Hi everyone

I have an issue with new smartermail. I just add new domains and 40 accounts through smartermail admin. But in next day while I clicked Domain > mydomain.com > Account tab. There is no email account but in the top its mentioned 40/100 accounts. Seems email still exist but not appeared on Accounts tab.

This is the sample of problem

Anyone can help this problem? 

Thank
Sabto

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Robert Emmett Replied
Employee Post
Sabto, can you open the browser console window (usually by pressing F12).  When you refresh the page, are there any console errors or 400 network errors?  If so, I request that you open a support ticket so that we can get a closer look at your system.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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