SmarterTrack Setup - Can't get past license setup
Question asked by Nick Watt - 9/14/2020 at 12:41 PM

I'm setting up SmarterTrack (free version) to demonstrate it to senior management (as I've used it previously in past employment). The only place I can install it is on my personal shared hosting web space with Ionos. I've got all the files FTPd over but when I run the setup I can't get past the first screen, License Setup. It says to leave the field blank which I have done but when I click next the page just refreshes. It doesn't move on to the next stage in the wizard.

I've checked the hosting settings and the permissions seem to be set correctly (read/write/modify/delete all true).

Does the setup try and communicate with the SmarterTools website as I know the hosting provider blocks applications from communicating with external sites?

Any help would be greatly appreciated.


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