Smartermail allows you to create notes with formatting using HTML. Within Webmail this works as you would expect but Outlook only permits plain text notes. Therefore, it renders <div> tags etc, instead of interpreting them. This impacts the usage of notes as they are peppered with HTML tags.

Although I prefer having the option to format, as it is not possible in Outlook I would suggest that the functionality is removed or updated to remove HTML tags when read by Outlook.