Video chat, Team workspaces, smartermail

Problem reported by Watheq Ghazi - 6/1/2020 at 12:26 AM

Submitted

Hi,

i can't make a video chat in team workspaces or in the chat itself. there's a link to (appear.in) says it's no longer supported!!

anybody can help please??

smartermail version 16x.

thanx

4 Replies

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echoDreamz Replied

6/1/2020 at 2:18 AM

Appear.In was bought by another company I believe, who said "No more" for SmarterMail. You will need to upgrade to SmarterMail v17.

Watheq Ghazi Replied

6/3/2020 at 4:29 AM

Appear.In was bought by another company I believe, who said "No more" for SmarterMail. You will need to upgrade to SmarterMail v17.

so there's NO solution for video chat now??

i can't do any trick to make it?

Kyle Kerst Replied

6/3/2020 at 3:30 PM

Employee Post

Watheq video conferencing is still available in SmarterMail, just not with appear.in. I recommend you upgrade to our latest release to leverage the latest and greatest fixes and improvements to these areas.

Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com

echoDreamz Replied

6/3/2020 at 6:22 PM

@Watheq - The trick is to upgrade to SmarterMail v17 :)

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