Forgot Password email
Question asked by Rod Strumbel - 1/9/2020 at 11:01 AM
Answered
Is there a way to set the FROM address of the Forgot Password email?
This email is getting blocked by numerous locations because there is no address in the FROM.

Gmail will not accept it, even my own internal company Anti-Spam device blocks it out due to there being no sending address.

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Matt Petty Replied
Employee Post Marked As Answer
We have this issue solved in the MAPI releases. However, we might soon do a pre-mapi release with this same fix as it has been affecting everyone from sending this to Gmail.

We now provide a field that allows you to specify your FROM address for all system messages that would experience this issue, like event notification messages, password resets, anything else from the system.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Rod Strumbel Replied
Thanks Matt, we'll have to wait for the "pre-MAPI" release I think.

No way we want to be bleeding edge on the MAPI Beta.
We are "late adopters".

Rod

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