Question on Gateway Usage (Possible Problem???)
Question asked by John Marx - 1/9/2020 at 10:47 AM
Answered
We are on the latest MAPI beta. We have every domain set to use a custom gateway. So why would any email leaving our system be using the server IP address for outbound? I cannot see why. None of the gateways are round-robin. They are set to specified domain and I have confirmed 100% are using a gateway.

This just came across my email. We get this, then it goes away, then we get it again. 

Added to UCEPROTECTL2 at 1/9/2020 11:00:09 AM (UTC-06:00) Central Time (US & Canada)

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Matt Petty Replied
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Hello,

This is something we are actively working on right now with some customers environments. You can follow along here https://portal.smartertools.com/community/a92762/problem-with-outgoing-gateway-per-domain_.aspx 
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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