Back to Community Threads
2
All Calendar Invites Duplicated?
Problem reported by Joe Dellaragione - 12/13/2019 at 7:33 AM
Submitted
It appears than when someone sends me a calendar invite it is showing up TWICE in my calendar. This is also happening to other users. Is this a known bug?

3 Replies

Reply to Thread
0
Employee Replied
12/13/2019 at 10:22 AM
Employee Post
Hi Joe,

Are you running the latest build of SmarterMail?  If not, can you upgrade and see if this issue persists?
0
Joe Dellaragione Replied
12/13/2019 at 10:42 AM
Yes, we are on the November 1 release.
0
Employee Replied
12/13/2019 at 11:04 AM
Employee Post
Joe,

Please try removing the account from the device/client you are syncing to.  Then in the web interface under Settings > Connectivity > Synchronized Devices, make sure the entry is removed from there.  Then add the account back to the device/client. Let me know if that works.
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

IMAP and Calendar Invites on AndroidSmarterMail > Desktop and Mobile Synchronization
Import/Export a PST File Using OutlookSmarterMail > Desktop and Mobile Synchronization
Email Migration Options to SmarterMail from an External MTA.SmarterMail > Installation and Configuration
Creating an Online Meeting in eM ClientSmarterMail > Desktop and Mobile Synchronization
Add to Outlook LimitationsSmarterMail > Desktop and Mobile Synchronization