Back to Community Threads
1
Broken links on notifications?
Problem reported by Pantheon - 12/1/2019 at 1:29 PM
Resolved
This is on the version right before the one you just released at the end of Nov.

Version 100.0.7265 Available
A new version is available for your product. More information is available at <a href='http://www.smartertools.com/smartertrack/help-desk-download.aspx' target='_blank'>http://www.smartertools.com/smartertrack/help-desk-download.aspx</a>;;.

This is how the links show up on the notifications window, which mention the update available. You can see the html tags are visible and the links aren't clickable, unlike they are this thread.

1 Reply

Reply to Thread
0
Employee Replied
1/22/2020 at 8:55 AM
Employee Post
Thanks for bringing this to our attention, Pantheon. We believe this issue has been resolved, with the fix coming in the next release of SmarterTrack. When you upgrade to that release, please let us know if you continue to see the broken link. 
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

User and Agent Portal AlertsSmarterTrack > Installation and Configuration
SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Unblock / Allow Browser Notifications in SmarterTrackSmarterTrack > Agent Configuration and Management
Link to a Specific Reply on a Community ThreadSmarterTrack > Brand Configuration and Management
Create Knowledge Base Articles in Multiple LanguagesSmarterTrack > Installation and Configuration