Mailbox showing 100% - SmarterTools

Hi, I have 1 mailbox that's showing 100% disk usage even though its set to unlimited for that account and the domain is set to a lot more space than is being used.

227Mb its showing and yet it has a 2000Mb domain limit.

I've also changed this and its made no difference, any idea why this is happening (to just 1 account)?

Thanks

SM V16.3.6897 (I haven't updated to 17 until the Declude issue is sorted)

Employee Replied

11/20/2019 at 12:34 PM

Employee Post

Anthony,

Even though it says 100%, is the user still able to receive emails? Has it always been set to unlimited or did you change it after the user hit a limit?

YS Tech Replied

11/21/2019 at 3:34 AM

User is still receiving I believe, but he's also receiving over quota email notifications as well.

I changed it to unlimited but he hadn't reached the limit anyway.

Thanks

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