IP Address tracking per Ticket Submitted
Question asked by C. O. Mahavan - 10/29/2019 at 4:41 PM

Is there a way to track the IP address on each ticket submitted by the user?
Is there a log for internal referencing as well? Example: Ticket Number, Date, Time, Name given (optional), IP Address.

Thank you!

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C. O. Mahavan Replied
Hello, I kindly would like to get an update on this, thank you Smarter track support team.

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