SignalR issues and Webmail refreshing
Question asked by Eric Tykwinski - 10/22/2019 at 10:23 AM
Unanswered
It's random, but every once in awhile our webmail stops refreshing.
Using the FireFox console, I'm seeing the following error:
Source map error: request failed with status 404

I've tried recycling the IIS Pool more often but it still happening, so unsure of a local tweek.
If anyone know something to fix this or get better documentation to troubleshoot, it would be appreciated.

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Kyle Kerst Replied
Employee Post
Hello Eric, I'm sorry to hear you're having trouble with SignalR and interface refreshes. Typically in these cases I recommend setting up the application pool so that it recycles nightly, which should help keep things running smoothly. Have you seen any errors or warnings in the event viewer that might point at issues with .NET, IIS, or SignalR (WebSockets)?
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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