Search the Portal vs. Knowledge Base search
Idea shared by Brock W Denys - 10/21/2019 at 3:08 PM
Under Consideration
When you search on the landing page (the Search the Portal box) you only get 5 results, but if i go to the Knowledge Base and search, i get all the results.  Is there a way to get the same functionality on the Search the Portal box or forward them to the Knowledge Base search or something to help?  The problem is that users don't get a result they are expecting from the Search the Portal box & think we don't have an article to help with that :)        

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Employee Replied
Employee Post

There isn't currently a way to do that, but it's a great suggestion.  I've submitted it as a feature request for you.
Emily Ward Replied
Employee Post
Hi Brock,

Since Ben submitted this as a feature request for you I changed the thread to Under Consideration.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278

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