Back to Community Threads
1
Is it possible to do this with external providers?
Question asked by Pantheon - 9/27/2019 at 8:53 PM
Answered
Is it possible to automatically create and update accounts when they are created and updated with an identity provider like AWS Cognito? Meaning, if an account is created through another site using an identity provider like AWS Cognito, is it possible to have those accounts created in AWS Cognito from another site automatically created/registered as accounts in ST? And, also, is it possible to send updates to the identity provider if changes are made to those account from within the ST management interface or portal? Is any of this possible using the external providers? Related question: Is SmarterTrack SAML 2.0 or WS-FED compliant?

7 Replies

Reply to Thread
0
Employee Replied
9/30/2019 at 8:32 AM
Employee Post
Pantheon,

You may be able to utilize the SmarterTrack API to accomplish some of this.  You can find the documentation for it here:
0
Pantheon Replied
9/30/2019 at 10:39 AM
Is SmarterTrack SAML 2.0 or WS-FED compliant?
0
Employee Replied
9/30/2019 at 1:10 PM
Employee Post
Pantheon,

No, it is not.
0
Pantheon Replied
9/30/2019 at 6:02 PM
What can be done with the external Registration Provider? Is says this:

Registration 
A registration provider can be implemented that allows SmarterTrack to work with existing systems for user registration. When a user registers in the existing system, this provider can be called. Administrators can use the built-in provider or an external Web service.

I want to automatically create new accounts in SmarterTrack from an external system, such as LDAP. Meaning, when a new account is created in the external source i.e. LDAP, a matching account is automatically created in SmarterTrack. Is this possible with the registration external provider?
0
Employee Replied
10/1/2019 at 7:35 AM
Employee Post
Pantheon,

You may want to reference this help document for more information on what you can do with external providers in SmarterTrack:
0
Pantheon Replied
10/1/2019 at 9:46 AM
That article mentions nothing about the registration provider and what it can do. I already read that before asking my question.
0
Employee Replied
10/1/2019 at 10:23 AM
Employee Post Marked As Answer
Pantheon,

I just spoke with one of our developers regarding this.  To do what you're referring to (create a user in an external system and have that user automatically created in SmarterTrack), you'll want to use the API.  That will allow the external system to send information to SmarterTrack.

The external provider functionality works in the opposite direction (SmarterTrack sends information out to the external system).

I hope this helps!
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Inserting an Image or Video to KBs and News ItemsSmarterTrack > Installation and Configuration
Enable External Providers for EventsSmarterTrack > Events
Configure Single Sign-on (SSO) Between SmarterTrack and Another SiteSmarterTrack > Server Configuration and Management
Integrate SmarterTrack with VoIP SystemsSmarterTrack > Server Configuration and Management
Moving a Hosted SmarterTrack Site to an On-Premise SmarterTrack InstallationHosted SmarterTrack Helpdesk > General Topics