I am looking at a mailbox in a folder and entered the name of a sender, "walter" with whom I frequently email back and worth, into the simple search box above the email list. No matter what put in, SM comes up with no results. I can type in a name, an email address, a subject... every time I get "No Results." This feature works in my Inbox and other folders, but not in this one. Is there a way to re-index this mailbox?

Additionally, last week I received a call from a customer who complained about two things: (1) the search, for him, shows emails only one week old or older, nothing with the previous week, and (2) the Filter/Sort button drop-down that allows you to show only "flagged" emails does not work.

We are on Build 7125 (Jul 5, 2019).

Thanks,

Mik