Is there a way to rebuild all folders for all domains
Question asked by James Huynh - August 26 at 1:08 PM
My server got some ransomware which i've recovered from, but in webmail, our clients mail/folders don't load properly.

Is there a way to rebuild folders for all domains & folders at once?


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Tony Scholz Replied
Employee Post Marked As Answer

This will depend on the version of SmarterMail that you are using. 

SmarterMail Build xxxx
There is a utility called 'Folder Fixer' that may help with this. Here is a download link
Once this is extracted;
  • Stop the mail service
  • Run the tool as an admin in the command prompt passing it the domain path
    • FolderFixer\FolderFixer.exe C:\SmarterMail\Domains
  • Start the mail service back up

SmarterMail version 15 & 16
Here you can use the 'Rebuild' option from the manage section of the system admin interface. 
For earlier version of SmarterMail

Thank you
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278

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