Updated to latest version SmarterMail Release -- Build 7153. Now the disk usage of the mailbox and domains are incorrectely reported.

After updating SmarterMail to the latest Build 7153, the disk usage reported for mails and domains is incorrect.
For example, I have a user with 1.37 GB of space, but the WebMail only reports 46MB.
Of this user I can see all the emails from the webmail (so I haven't lost them), and there are thousands of them, many of which are large megabytes, so the report is clearly wrong.

The same thing happens for the disk usage report of the domains on the main administration page.

This happens with many users but not all.

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Tony Scholz Replied

8/6/2019 at 3:56 PM

Employee Post Marked As Resolution

Hello,

We recently added a command to refresh disk usage. Can you please try this and see if it works for you.

highlight all users
select sub-menu (...)
"Refresh Disk Space"

Thank you

Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com

Gabriele Maoret - SERSIS Replied

8/7/2019 at 8:54 AM

OK!

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Jade D Replied

8/7/2019 at 10:24 PM

Hi Tony,

Does this disk reporting issue also affect disk usage reporting via api?

Jade https://absolutehosting.co.za

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