Hello Stefan. This is not an issue we're seeing in our internal testing, and I wanted to ask if you can reproduce this in a test environment? If possible, can you open the browser developer tools or error console and report back with any errors seen there when trying to log on? Thanks in advance!

Hi Stefan, 

I'm sorry to hear you had trouble logging in on Build 7117. I haven't been able to replicate this issue on my test installation, and we haven't heard of any similar reports. Do you happen to have a VM or testing environment that can be used to replicate the upgrade issue in a non-production environment? If you do, there are a few things I'd like you to check: 

If you don't have an environment where you can replicate the issue for troubleshooting, can you please tell me some more about your setup? Maybe that can point us in the right direction. 

Hello Andrea and Kyle,

I don't have a test environment. I've running SmarterMail as free edition in my home lab on Windows 10 Professional, build 1903. And I use the built in IIS which is working fine since a few years. As possible with the free edition, I have only one domain and 4 mailboxes. As written I don't have this issue with SmarterMail, build 7090. I'm using Microsoft Edge for working with webmail. It happens with Microsoft Edge on a remote Windows 10 Professional client and on Android 9.0. I didn't try to login to webmail on the "server" itself.

What other information are you needing?

Kind Regards

Hi Stefan, 

The development team found an unhandled exception during license verification and have resolved the problem in Build 7118. While I don't know for certain, it's possible this issue could have been the cause of the issues you experienced. 

We ran into a similar issue when upgrading from 16.X to 7117 - we had the system throwing errors retrieving license and other information:

/api/v1/settings/sysadmin/global-mail 400 (Bad Request)

We downgraded to 7090 and were able to complete our license activation - might be a good idea to post the new version so other customers don't pull their hair out like we did.