Upgrade 13.x to 14.x Login button for external provider stopped working
Problem reported by Andrew Farrell - June 13 at 2:12 AM
Resolved
We have just upgraded from 13.x to the latest 14.x version.

We use our own external login provider and after the upgrade the Login button in the portal no longer works.

The 'Test Settings' button in the External Providers page reports no issues, but when you go to the portal and click the 'Login' button nothing happens.

If you hover over the login button the browser shows the correct url.

If you manually navigate to the url it works as expected, and when you go back to the portal it correctly shows the user as logged in OK.

This is now an urgent issue for us.

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Kyle Kerst Replied
Employee Post
Just a quick follow up on this as we did resolve these issues by way of a custom build/fix from development. If you experience these issues post-upgrade, please be sure to download and use the latest available minor release of SmarterTrack. If this does not resolve the issue, please open a support ticket with us so that we can investigate further. 
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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