Latest Smartermail freezing - Reproducible

Problem reported by Cory Coddington - 4/18/2019 at 2:20 PM

Submitted

Using the latest Smartermail and the latest chrome I can reproduce a freezing bug.

1. Login to Smartermail.

2. Open two new email windows.

3. Type a To, Subject and a body in the first email and dont hit send.

4. Switch to the second email window you opened in step 2 and fill out a To, Subject and Body and hit the send button. The window freezes until you close out of the first email.

How can I fix this from happening?

5 Replies

Reply to Thread

echoDreamz Replied

4/18/2019 at 2:31 PM

Doesnt happen on my Chrome install with SM 7040.

Cory Coddington Replied

4/18/2019 at 2:33 PM

I have smartermail installed on Server 2012 R2, you?

echoDreamz Replied

4/18/2019 at 2:52 PM

Server 2016. I tested on another server that is 2012 R2 and works without issues.

Matt Petty Replied

4/18/2019 at 3:50 PM

Employee Post

Could you attempt this again with incognito or disabling your extensions? This may be caused by extensions.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Cory Coddington Replied

4/19/2019 at 7:57 AM

Tested incognito same thing. Disabled all ext, same thing. Tried in IE and it does not freeze. Thoughts?

Back to Community Threads

Please leave this box unchecked

Reply to Thread

Enter the verification text