Build 6996 - Delivery Receipts fix question
Question asked by Rod Strumbel - 3/5/2019 at 7:42 AM
The release notes say "The ability to disable SMTP-level delivery receipts is now controlled by the user setting 'Request delivery receipts by default'".

What does that mean exactly...
Are you saying that unless you have Request delivery receipts by default turned on, you can no longer request a delivery receipt on a single message?  Since turning this off sounds like it now DISABLES the feature of delivery receipts altogether.


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Andrea Free Replied
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Hi Rod,

From my understanding, this fix resolved an issue where some SMTP-level delivery receipts were NOT controlled by the user's setting. 

From my testing, when the 'Request delivery receipts by default' setting is disabled, you can still manually request the delivery receipt when composing a webmail message. This setting, and the 'Request read receipts by default' setting, simply decide whether that option is enabled by default when composing. Regardless of the setting's status, you can always enable/disable the receipt request while composing a webmail message. For example, if the setting is enabled, you can turn off the delivery receipt request within an individual message's compose window. If the setting is disabled, you can manually turn it on. 

I hope this helps to clarify! 

Andrea Free
SmarterTools Inc.


Rod Strumbel Replied
It does, thank you.

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