JsonReaderException on Setup Wizard
Problem reported by Christian Loose - January 11 at 1:58 AM
Being Fixed

I"m trying to install the free edition of SmarterTrack to evaluate it. When going through the Setup Wizard I experience the same error as mentioned here:
I'm using an SQL Server 2016 and SQL Server authentication. Maybe the problem is that I need to add the port for connection, but I'm not sure since I don't know where to diagnose this.

The connection string is "my.server.de:12345/SmarterTrack" and works fine when connection via SSMS.

Any ideas?
Thx, Christian

2 Replies

Reply to Thread
Andrew Barker Replied
Employee Post
It looks like this is an error relating to displaying a message. So that we can keep you apprised of the progress of this fix, I will be opening a ticket for you shortly.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278

Christian Loose Replied
Unfortunately, this did not fix the issue. I did a complete uninstall, recreated the database, let ST create a site for me: no luck. Still gets stuck, see pics for details.
Please let me know how to fix or even help diagnosing this, I need to evaluate ST this month or it'll be out of the race. :/


It gets stuck here:
with this error in Eventlog:
having created these tables so far:

Reply to Thread