Back to Community Threads
2
SmarterTrack: Knowledge Base : Disable some "Share buttons"
Question asked by EL-Support - 12/11/2018 at 4:27 AM
Answered
See:
Google also today announced that the service will now close in April 2019. All Google+ APIs will shut down within the next 90 days.

How can we disable the G+ share button for KB articles?

Can we also the disabe the button "Other social networks"
We only need Facebook and Twitter.

3 Replies

Reply to Thread
1
Andrew Barker Replied
12/11/2018 at 7:17 AM
Employee Post Marked As Answer
SmarterTrack currently does not offer any way to hide individual sharing icons. This is because the links are designed to allow users to share a link to the article on their personal social media account.

In light of Google's announcement yesterday, we are planning to remove the Google+ sharing link.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
EL-Support Replied
12/11/2018 at 7:45 AM
Thanks! Please add it to the wish list to also disable the button "Other social networks" as well.
IMO in Germany no one use any of these social media channels:
0
Andrew Barker Replied
12/20/2018 at 3:26 PM
Employee Post
We have removed the links for Google+ in SmarterTrack build 6928. We will be reviewing the other social media links in a future release.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Automatically Disable Live Chat After Business HoursSmarterTrack > Server Configuration and Management
SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Create Knowledge Base Article EventsSmarterTrack > Events
Create Knowledge Base Articles in Multiple LanguagesSmarterTrack > Installation and Configuration
Set up SmarterTrack as an IIS Site in IIS 8SmarterTrack > Server Configuration and Management