Cannot reset admin password
Problem reported by Scott Carullo - December 8 at 7:55 AM
Submitted
Have followed the knowledge base instructions multiple times, including the two alternatives when there is a suspected permissions problem.  Not a huge deal, just mentioning it may be problematic like the other issues found in the past several days, all of which so far have been confirmed by support.

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Larry Duran Replied
Employee Post
Hello Scott, was this against the latest SmarterMail release, and if so what build number did you try this against?
Larry Duran
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Scott Carullo Replied
Probably the build from Friday.  6915.  But not the 6915 released later in the evening Friday.

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