Export feature: Knowlegde Base articles as PDF file
Idea shared by EL-Support - 11/19/2018 at 2:00 AM
Declined
We would like to offer our customers  a "save a KB article as a PDF file".
For sure you can perform it this with PDF printer software or browser (Chrome) but an icon to save an article as pdf would be fine (under the "share" section)

It would be even nicer if a  customer could select several articles and then create a PDF book.

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Andrew Barker Replied
Employee Post
After internal discussion, we have decided not to implement this feature. Since individual KB articles include a print feature, and most computers are now capable of printing to a PDF file, it would be unnecessary to include this capability directly in SmarterTrack.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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