Contacts In Grid View
Problem reported by Scott Forsythe - October 5 at 12:02 PM
I created some personal contacts but can't view them by going to Contacts and viewing them in Grid View. I can view them in Card View. Also, I can compose a new message and select my contacts.

SmarterMail Enterprise Edition
Version: 17.0.6838


4 Replies

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Juan Lai Replied
There's nothing in Grid view always since last build. I didn't see any fix from the build released
on 22 Sep, 2018. 
This is also happened to "Task". But you can see Grid View working fine on "Note".

Juan Lai
Andrea Rogers Replied
Employee Post
Hi guys,

I'm not seeing this issue on 17.0.6855. Which browser are you using to view SmarterMail? Scott - are you able to see any contacts in Grid View, or is it just new ones that don't appear? 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

Juan Lai Replied
Hello Andrea,

   It seems "Contacts" is ok on version 17.0.6855 now. But for Tasks, it still the same.

Scott Forsythe Replied
I installed the latest version of SmarterMail 17 and still can't view personal contacts in Grid View. I can view the Global Address List in Grid View.

Maybe it's my installation. I installed by using the recommended procedure. Stopped IIS and uninstalled SM via Add/Remove Programs.

I reproduced with the following browsers:
  • Google Chrome Version 69.0.3497.100 (Official Build) (64-bit)
  • Firefox Quantum 62.0.3 (64-bit)
  • Microsoft Edge 42.17134.1.0
Running: SmarterMail Enterprise Edition Version: 17.0.6855

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