Multiple IIS Sites Pointing to One SmarterMail Install

SmarterMail's web interface is housed in a folder called the MRS folder. On Windows, the default location is C:\Program Files (x86)\SmarterTools\SmarterMail. On Linux, the default location is etc/smartermail/. The web interface is responsible for the webmail interface as well as the administrative interface. Having multiple SmarterMail sites pointing to the MRS folder can cause several issues, including but not limited to:

• Exchange ActiveSync not syncing emails, contacts or calendars correctly
• Automatic grid refreshing not working properly
• Chat not working properly

To prevent these issues and more, ensure that multiple sites are not pointing to one SmarterMail installation. This can be done by viewing the list of sites inside of your web server. 

For more information on installing SmarterMail, please refer to the SmarterMail Help documentation.