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Are deleted ticket stats included in reporting?
Question asked by Michael Casapulla - 9/19/2018 at 12:46 PM
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If I create a custom report by "product" (for instance) are deleted tickets included in the results?

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Andrew Barker Replied
9/20/2018 at 8:20 AM
Employee Post Marked As Answer
Deleted tickets are excluded from reporting stats.
Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
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