Are deleted ticket stats included in reporting?
Question asked by Michael Casapulla - September 19 at 12:46 PM
Answered
If I create a custom report by "product" (for instance) are deleted tickets included in the results?

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Andrew Barker Replied
Employee Post Marked As Answer
Deleted tickets are excluded from reporting stats.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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