Add to Visible fields "Opening Date"
Idea shared by Emanuele Tomasi - September 5 at 12:46 AM
Under Consideration
Hi,
 
I think that add again a basic information like the "Opening Date" of a ticket in the Visilble fields (like the 12x version) would be essential to work.
 
Now, to see that Date, I have to select every ticket and scroll down until the first message, yes, we have Idle time and Duration, but is not the same thing (praticality speaking).
 
I hope that will be done.
Thanks!

Regards,
Emanuele T.

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Andrew Barker Replied
Employee Post
This is a part of the idea under internal discussion from Add Priority in Visible Fields. If you have additional comments regarding this idea, please post them in that thread.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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