Users cannot search on tickets
Problem reported by Steven Chenery - August 5 at 3:12 PM
Not A Problem
Hi Team,
 
Currently using SmarterTrack version 14.1.6781.24670.
When users access the Tickets section and search, the search button does not appear to work.
Regardless of the search criteria provided, clicking the search button itself does not appear to filter the results in any way. It is as if the button is disabled in this version.
 
Has anyone else experienced this issue?
 

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Eric McCarthy Replied
Employee Post
We are unable to recreate this issue locally. I would recommend opening a support ticket so we can provide a more personalized support.
Eric McCarthy
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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