As noted in your other thread, we are interested in this feature. It is currently in the very early stages of internal discussion.

After further discussion, the event system is extremely complicated, and this would not be an easy feature to implement. It is something that we would like to do at some point, but we have other tasks that are higher priority and apply to a broad user base.

Hi It's now more then 2 years and I have exactly the same problem.

I have now created about 30 different Events for Ticket Idle because I was not able to create a Single Event.

At least when you are not able to give us the filters we need then it would be great to copy a Event or action so wen dont need to create it each time from 0.

@Marcel - I am going to open a new ticket on this so we can escalate the request up to development for an update. Please stand by and I'll reach out to update you there as soon as possible.