Aloha ! did you figure this out yet ?
You have to log into smartermail as the system manager to do it. What version of Smartermail are you using ?
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !