Change Ticket Date Format Smartertrack
Question asked by Emanuele Tomasi - May 8 at 12:05 AM
Answered
Hi,
 
there is the possibility to change the format of a ticket date from MM/DD/YYYY to DD/MM/YYYY in the English language?

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Andrew Barker Replied
Employee Post Marked As Answer
The date format used in SmarterTrack is dependent on the dominant format used by your selected language / locale. To change your date format, you will need to change your Preferred Language in your preferences. To get the date format you specified while using English, switch your language to English (United Kingdom) (en-gb). Be aware that this will have additional side effects: some labels may change slightly, and you may be unable to see some KB and News articles on the portal - specifically if those articles are flagged for a different English locale.

Andrew Barker
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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Emanuele Tomasi Replied
Thanks!

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