Where to configure Scheduled Email Reports?
Question asked by Martino Decarolis - February 5 at 10:48 AM
Answered
According to SM 16 Help, Scheduled Email Reports should be configured in the Reports section:
...click the reports icon. Then click Scheduled Email Reports in the navigation pane...
https://help.smartertools.com/SmarterMail/v16/Default.aspx?qq=%2fsmartermail%2fv16%2ftopics%2freporting%2femailreports.aspx
 
But there is no such navigation item (logged in as Sys Admin). Any idea?
We're using the most current Version (16.3.6607) of SM, with an Enterprise Edition license.
 
Thanks,
Martino

5 Replies

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Andrea Rogers Replied
Employee Post Marked As Answer
Hello Martino,
 
I apologize for the confusion. Scheduled Email Reporting is not available in SmarterMail 16.x. We'll get the documentation updated accordingly. 

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

0
mark Replied
We've recently upgraded to SM16 and have customers complaining that they are no longer recieving their scheduled disk space usage reports. Are there any plans to re-introduce this feature, it's causing us some problems (basically we now have to run the reports manually, take a screen shot and email that directly).

Thanks,

Mark...
0
Andrea Rogers Replied
Employee Post
Hi Mark. At this time, I'm not aware of any plans to bring back the functionality for scheduled email reports. I'll put in the request and let you know if I hear any updates.

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

1
mark Replied
I'd like to know if this has been discussed by the development team?  We really miss the ability to schedule reports and it takes unnecessary time every month to do this manually when it used to be automatic.  Can we please have this feature reinstated?  Please?

Mark...
0
Andrea Rogers Replied
Employee Post
Hi Mark, 

I'm also hoping this request will make a comeback, but I'm afraid I have no updates to provide at this time. This request remains on the Discussions List. That said, at this specific point in time, we are not adding any NEW things to the SmarterMail. We have some pretty big company changes right around the corner and are focusing on making the next release of SmarterMail 100% usable and as bug-free as possible. After these big changes are finalized, we will be discussing community items and planning for the next stages of SmarterMail. 

This thread is linked to the discussion item, so I will be sure to provide updates as they are available. Please hang tight for now!  

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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