When adding an attachment to a ticket (new or existing) the page will refresh, moving the view to the top of the thread.
Clients are finding this annoying in long threads, as then then need to scroll back down to enter the message of submit the ticket.

 

Is this intended behavior?

 

This can be replicated on Chrome, Firefox and IE.

Smartertrack is a locally hosted instance and version is v13.0.6564.19256