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Derek Curtis Replied

1/19/2018 at 7:31 AM

Employee Post Marked As Answer

Hey, Gabriele

You came to the right place! Linda from Mail's Best Friend is a frequent contributor here on the Community. MBF is an expert with Declude and they offer some KBs on it here: http://know.mailsbestfriend.com/declude--1087953236.shtml

If you ping Linda, I'm positive she'll help you out.

Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com

Linda Pagillo Replied

1/23/2018 at 6:41 AM

Thank you Derek!

Hi Gabriele. We are the company who developed Declude. We offer it free of charge from our website. I will be happy to help you. Please post your questions here or feel free to email me directly at the email address in my signature. Looking forward to working with you.

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

Gabriele Maoret Replied

1/23/2018 at 7:13 AM

Hi Linda, thanks.

I have seen your website and think that in the near future I can buy assistance for the best possible configuration.

But I have question right now: i've tryed to configure Declude AV scanning with integrated AVG engine using your guide, but it seems to not work, nothing happens and there's no AV logs...

Is there a more recent guide (the one on your website seems outdated...)?

Gabriele Maoret Replied

1/23/2018 at 7:15 AM

Addendum: the antispam portion of Declude is already working very well!!!

Linda Pagillo Replied

1/23/2018 at 7:59 AM

I'm glad to hear that the antispam portion is working well for you. In the past, we had AVG integrated inside of Declude. Unfortunately, that is no longer the case so that is why you can't get it to work. You can, however, use a command line virus scanner of your choice with Declude by configuring the Scanfile lines in the virus.cfg file. You must first have a virus scanner installed on your server which supports command line email scanning. As this option can be very costly, our suggestion is to NOT use a command line virus scanner with Declude. Instead, use the built in ClamAV that comes with SmarterMail and it's a good idea to add another layer of AV protection such as Message Sniffer or Commtouch ZeroHour.

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

Gabriele Maoret Replied

1/23/2018 at 8:16 AM

Ah! Ok!

Then I think is time that you update the guide in your website...

I have many antivirus license to use (we are a system integrator and reseller company, so I can use our NFR licenses...), can you help me to create the correct configu to use them?

I can use:

- F-SECURE PSB (preferred)
- AVG Business
- Kaspersky Business

It is possible to use multiple AV at the same time?

Gabriele Maoret Replied

1/23/2018 at 8:18 AM

Obviously, disabling their real time scanning engines...

Linda Pagillo Replied

1/23/2018 at 8:48 AM

You are correct.. we need to update the guide. I will be doing that within the next few months. Thank you for the reminder :) Yes, you can use as many virus scanners as you like. There is even a directive to stop the other scanners from running if the first scanner triggers on a virus. We will be happy to help you with the configurations. Please send me a direct email to my address in my signature. Thanks!

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

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